Customer Testimonials
Great service. Great staff. I would recommend them to any Land Rover owner without hesitation.
I recommend this dealership service department for all your needs. The service writer and technicians are knowledgeable and care about their customers.
Very professional and genuine. Both Kevin and Ben have a wealth of knowledge and experience!
Had a serious problem with a vehicle I purchased 6 months ago. Everything was taken care of (even if it took a couple of trips).
Very pleased with the expert level of service we received while purchasing our new vehicle.
Great experience fixed all my issue in a timely manner An excellent team to work with
5??????????'s Parker was our sales associate. He was very knowledgeable and professional he delivered a great experience!!! Not sure who Winn is Parker assisted us from day one from front to back and credit for delivering a top-notch five star experience
Ben was a breath of fresh air to work with. He was so patient and kind and answered all of our questions and concerns. Ben went above and beyond by working late to keep me informed on my next steps during the purchasing process and even came in on his birthday. Ben made the purchasing process so easy and even followed up after my purchase to ensure all was well with my new vehicle and to help me navigate some of the technology features in my Range Rover. I am thoroughly pleased with the service at Land Rover Gulf Coast ... Read More DealerRater - Nov 4, 2026
Very professional and understanding I had the time of my life( cue the music). The entire crew is such a blast and they made me feel like family
Kevin kept us informed and is a great service contact! Appreciate the service and attention!
Kevin took care of my every need. It was a pleasure to work with him. He anticipated and took care of my every need.
It's was nice It was good Excellent customer service. Thank you Everything was good. Don't have anything else to say
Great service with a personal touch. My service tech was Mr Bobby. He made sure our vehicle was taken care of in a timely manner and addressed a critical warranty isssue. Thank you Joe Bullard.
They worked very hard to get me in my dream life long vehicle!! Thank You! Absolutely happy!
Very professional and will answer any questions you may have. Very understanding. Awesome customer service
Kevin went above and beyon the call of duty and the service team shined! Many thanks!
This service is why I drive a Range Rover. The best service in town and Kevin always goes above and beyond.
It's always a great customer service experience from day one. From servicing to purchasing Awesome experience
Fantastic Always helpful and informative. That's enough. ........ No no no no no no no
Fantastic service. Well appointed, they listen to exactly what I wanted and was able to find me the exact car I wanted. The entire experience was fantastic. I will highly recommend them to many others.
This is the second time that we have serviced our 2025 Range Rover at Land Rover Gulf Coast. When you arrive at the Service Department, there is someone who will meet you. They will assist you in whether you have a loaner vehicle, need a ride or will be waiting in the Customer Lounge.
Kevin Busby and Tyler Davis are the best in the industry! We have been to other Land Rover dealerships and do not get the level of service that we do here. Kevin took the time to answer all of our questions and provided information that will extend ... Read More DealerRater - Oct 24, 2026
excellent service and satisfaction The whole place exemplifies a positive attitude, and they address problems and take care of them
Excellent customer interface ( phone system/ quick answers/ texting all through process ) Frequent updates and easy to track status
Excellent Excellent customer service had an incredible experience working with Tyler at Range Rover! He went above and beyond to make sure everything went smoothly and provided truly exceptional customer service. If you are looking for a seamless, professional experience, ask for Tyler. Highly recommended!
I am a claims adjuster with American Auto Shield and I had been working with Bobby at Joe Bullard to repair a mutual customers vehicle. The requested repairs were not what we would call "commom" repairs and they were extremely helpful in assisting us with verifying the items that were needed for the repair. They were always easy to make contact with, provided all necessary information to verify these failures and they were willing to work with us on the repair costs so that there were no additional expenses not covered by the contract charged to the customer. ... Read More DealerRater - Oct 23, 2026
Always a great experience. Great communication throughout the entire process. Whether you’re buying a car or getting service Joe Bullard Cadillac should be your first choice.
Joe Bullard never disappoints. Mr. Bobby is top notch. Give that man a bonus!!!. His customer service skills are commendable. He’s polite, knowledgeable and he kept me informed. If there’s anything he can do to help me, he will do it. I appreciate great customer service and I am here to let everyone know that Joe Bullard Cadillac is the place to go to buy and to receive service. THANK YOU!!!! My only suggestion is to have more loaners available. I say it all the time but it is very convenient to be able to get some errands ... Read More DealerRater - Oct 15, 2026
I have a 2022 XT6 that I get serviced at Joe Bullard Cadillac. I am very pleased with the high level care that is shown to their customers. 9/9/26 was no different other than having Mr. Bobby as my POC. He is top notch!!! Thank you Mr. Bobby for taking care of me and my vehicle. I was even afforded a loaner as my service would take three hours. THANK YOU!!! I was able to go home and take care of house work while my car was being serviced. I felt heard and appreciated. THANK YOU again for ALL that you do.
... Read More DealerRater - Sep 11, 2026
Friendly and professional service. Employees all greeted me and made sure I was comfortable while waiting. Great service !
The service was great. Nick was very they courteous the service that I came in was didn’t take very long 45 minutes to an hour, which was great
Matthew is a great asset for Joe Bullard! A man with integrity and does what he says he will do! Hoping he will always be available when work is needed!
Joe Bullard has the best customer service. Polite, clean, and accommodating. Highly recommend the dealership and customer service. .
Joe Bullard always provides excellent customer service!!! Roosevelt Harris in sales and Nick in service are always a pleasure to work with.
The Service Department is always great to work with! I went in for routine maintenance and waited at the dealership. They had me in and out in no time!
Excellent service, my advisor is a 5 star professional. The service department is a pleasure to do business with.
Thanks for fixing my 2007 trailblazer y’all did a great job for an old car
The Service Department Team greets you promptly upon arrival. There was an issue found during routine inspection. The issue was taken care of during my visit. The team is exceptional in caring for the customer and their car. Nick and Bobby are amazing associates. They keep you updated every step of the process.
Seamless visit for a "routine" oil change & tire rotation. Also, managed to get rear brakes and rotors done! Service writers are always on their game!
Bobby customer service is OUTSTANDING! He cares about the customers needs with their vehicle & keeps them posted while waiting.
The hole staff was friendly and helped us get into a different car without a headache...from the sales person Justin Farmer to the office staff to finance manager...we appreciate everyone of yall...
Very professional, Didn’t have tie exact 20’’ tires so gave me a nice loaner vehicle and let me keep it two days to work around my schedule. All people were very nice
Great service, they even provide you with a shuttle service if you need a ride
It was fabulous!! Im 80. Not having to drive 40 miles to the dealership was a blessing. Thank you for having this service. The gentleman was super nice as well!
We recently had the opportunity to receive a mobile service oil change at home on my XT6. The service department called me the day before my scheduled appointment and confirmed the services I would be needing. The technician, Dylan, showed up on time and was extremely professional throughout the entire process. I was able to work from home during my oil change and cabin filter replacement. I also had the wipers replaced. I would highly recommend this service from Joe Bullard Cadillac to everyone!
Joe Bullard has always done a great job.. This is why we make the drive from Pensacola to Mobile. We have bought both new and used from Joe Bullard Cadillac. They under promise and over deliver. Fair, honest and fast. Jake has always done a great job of taking care of us but everyone we come in contact with at Joe Bullard is polite, professional and competent. I would recommend them 100%
Dean was super helpful as always. A true professional and communicated well and on time.
Each time I take my XT5 into Joe Bullard Cadillac, the service department personnel are courteous and efficient. Yesterday's visit was no exception. I appreciate the quality of service I receive from this dealership.
I brought my XT5 to Joe Bullard Cadillac for routine service. Melissa was very helpful and professional. Gave me prompt service. I bought it there and will have it serviced there for the duration.
Melissa greeted me with a smile. She listened to my concerns and was very helpful in making sure my car was repaired. She arranged transportation for me as well. I am pleased with my repair. Thank you Melissa.
People do not usually take the time to compliment a business, it's usually the negative reviews that get the attention. I just purchased a new 2026 Chevrolet truck from Joe Bullard and this has to be the BEST buying experience I've ever experienced in my nearly 60 years on this planet. Low/No pressure sales. Super fast and I was in my new truck within an hour. I wish I had bought from JB earlier.
I received Excellent service from my service advisor Mr. Bobby and Staff Mr. Anthony, Thanks!!!!!!!!!
The service I received from Joe Bullard Cadillac was great! The friendly staff was awesome as well.
Great experience with the service department. My service advisor was personable and listened to my concerns
My specialist, Nick, is always very helpful. He not only gives excellent customer support while my vehicle is being serviced, but he also assists when I call him for advice or information where I am not on the premises. I give Nick a 10.
Bobby was friendly, patient, and helpful. Each time I’ve used the service department, I’ve been satisfied.
Great experience. From the phone call to schedule the appointment to getting my car when done, it was the best experience I’ve ever had at a dealership. And that covers more than 60 years. The young lady who answered my call was pleasant, helpful and knowledgeable. She was able to answer specific questions about my service history and able to schedule me for a convenient time. When I arrived at the dealership I was greeted by name and the service writer knew why I was there. Highly recommend!
The Joe Bullard Family of Dealerships easily exceed any possible comparisons - FULL Stop!
Several years ago, I acquired a QX70 from Joe Bullard - Infiniti!. Every aspect of that relationship, across all areas of the dealership were easily met my expectations!
That is, until recently when I met I met Justin Farmer at Joe Bullard - Cadillac!
Talk about professionalism, Justin bought it in volumes!
And it didn’t stop with Justin! Jake, Will pand Thomas all worked together flawlessly to “seal the deal”!
I acquired a new Lyriq for The Boss (wifey!) and even my nine-year-old grandson talks ... Read More DealerRater - Nov 29, 2025
Out of all the dealership I have ever dealt with Joe Bullard Cadillac is the very best. Not just while buying but in the service department as well. You are the priority for them. Most hospitalized and knowledgeable staff and Melissa treats you like family. I will always go back.
Great dealership with friendly staff and clean restrooms and clean waiting room with free drinks and coffee
I always have a great experience bringing my vehicle here. Tyler in service kept me informed the whole time my vehicle was being serviced and let me know promptly when it was ready and what warranties I have and what was done.
Christian and Nick in service are always super friendly and helpful. They always make sure I’m well taken care of.
Very nice people got in and out of service real quick I an vry please with the help I received
I highly recommend Haley Pate at Joe Bullard Chevrolet! Car Salesmen get a bad reputation, but Ms Pate is the exception to all the bad publicity. She was a large part of my buying my 2025 Trailblazer and the main reason I bought from Joe Bullard. She listened to what I had to say, my wants, my needs, all of it. She was very friendly but not pushy at all. I left there feeling like I had a new friend. Thanks, Haley, for just being you!
This is the best service department I have ever used. The staff and the service are both excellent. I know when I bring my car into Joe Bullard everything will be professionally done. This is the only service department my car knows.
Melissa is always so helpful booking our service. My drop off/loaner paperwork was super fast. She took time to even charge my kids headphones for me! 100% recommend using Melissa!
Joe Bullard Cadillac has consistently provided outstanding service. They always keep me informed when my car is in for service and promptly notify me when it’s ready for pickup. Their communication and professionalism make the entire experience smooth and stress-free.
We drove from Atlanta to Mobile to do business with Joe Bullard Cadillac because they had the car we wanted and gave us the best deal we could find on that vehicle and trade of our vehicle. Justin Farmer was very professional and straight up. Highly recommend
Amy was very accommodating and pleasant. I appreciate how quickly I was in and out.
Melissa made the whole process smooth and painless. Very friendly and professional service advisor. Everyone in the service department that I encountered was top notch
My Adviser is an excellent employee. He went out his way to assist me. I came to buy a tire. He told me the tire can be patched for now. I am so grateful for his empathy, kindness, love, Christian warmth and goodness. Joe Bullard need to give Tyler at Joe Bullard an outstanding Award. I have been dealing with this Chevrolet Dealership for more than 12 years. I have bought 3 Chevrolets cars in the past. I am 61 years old and I have never met an Advisor like him. He even texted me three times to see if I needed anything. ... Read More DealerRater - May 12, 2025
The employees of this dealership are friendly and professional. It is a pleasure to do business with them. I will definitely continue to use them.
Making the service appointment very easy and at the time that was convenient for me. The service writer kept me informed as the work was completed. I will always use Joe Bullard for my service needs.
Service at Joe Bullard Cadillac is far about any other. Melissa makes the visit smooth and fast.
Excellent service and friendly staff. Routine maintenance completed within an hour of my arrival. Nice waiting area. This was my first visit and I will continue to have all my service needs done here.
Great experience at Joe Bullard Cadillac and Jaguar Land Rover! They are the best in service and sales! 😉
Wonderful experience on purchasing my new Escalade ESV! Caleb was very helpful in our decision!
Had a great experience with the dealership, went in for routine maintenance.Other problems found & taken care of in a timely manner.
Excellent experience purchasing my car today. I drove over an hour from Florida to this dealership and will definitely do it again for our next vehicle. Cody was amazing! Go see him for your next purchase!
Friday evening after Christmas shopping our car suddenly had a warning message on the dash and was running hot. Googling it indicated the thermostat was bad. I scheduled online for service but could not get an appointment for several days. I called the service department Saturday morning and explained that we really needed the car. Christian was very helpful and found that there was a cancellation for that day so we arranged to have the car towed. The car was fixed, washed and ready to go before close that day. Excellent service from Christian and Joe Bullard Cadillac! Thank you!
Had a wonderful service experience, very professional and kept me very informed on my vehicle maintenance. Great job!!!
Great Job on Servicing our new XT6 while we waited. We were traveling thru town headed back to Las Vegas!
Excellent service and outstanding hospitality! Completely satisfied with the great team at this dealership. Highly recommend!
Melissa and the service team are outstanding! Very professional and service is excellent. Will continue to use Joe Bullard as our deaier.
The service was friendly and efficient. The lady at the service desk was GREAT. Thanks!!
5 star service! Great as always! I know when I bring my vehicle in, it will be taken care of!
Melissa kept me informed and returned my car promptly as promised! They made the service appointment hassle free.
Cody was a great salesman!! Made us feel really at home and easy process! Found me the exact truck I was wanting and at a great price! 10/10!!!!!
Roosevelt Harris and Caleb Rogers were great from start to finish. However, th 9H Ceramic charge we did not want and was forced upon us and not even sure if this was done or not? So overall we were happy with the transaction except for the 9H ceramic charge which we totall disagree with. Next time we will ensure this does not happen before finalizing the transaction.
Best customer service is have received thus far when buying a car from beginning. Brandon made my car buying experience pleasant and painless. The entire process started on the internet. Brandon contacted me immediately after I had made contact with the internet sales department. He scheduled a test drive for the original car I had in mind. He set up a test drive for the same day. After test-driving the car, Brandon and I talked and I decided to look a another car. Brandon pulled another car around for me to test-drive based off of our conversation. To say this ... Read More DealerRater - Oct 14, 2024
Melissa gave such great service. I brought my XT6 in to replace a sensor and they discovered an issue with back up camera and fixed it promptly. Great job!
Cody Summers was our Sale rep and talk about professional Cody did a great job helping me and my son find him a vehicle. Ask for Cody Summers great guy.
Geoffrey did a great job helping me get my new truck purchased without any pressure. Thank you for your professionalism.
Excellent experience from start to finish. Cindy was very helpful, communicative, knowledgeable, and a joy to work with. Highly recommend this dealership.
Excellent service, great communication and had everything done in a timely manner for my vehicle
Nick was exceptionally professional and courteous as always. He is very thorough and always respect my view point when conversing with me concerning my car care needs. JB has been serving our vehicles since 2010 and I will not take my caddy anywhere else but there. Thanks Nick & team JB!
I was very pleased with the service I received recently . Melissa handled my service needs,including expediting the part needed for my repair overnight. Thanks for a great service experience.
Joe Bullard Cadillac is a fine example of what and how a Family business ought to be.
"A well-oiled machine"
The various departments work so well with one another in order to provide the best purchasing, services, and automotive experience I have ever experienced.
They are friendly, courteous, knowledgeable, experienced, and always willing to go the extra mile for your complete satisfaction.
I appreciate the overall experience as a Joe Bullard family member for several years currently.
The GM (Jennifer), The Service Manager (Christian), The technicians, (Lance & Shane), Service Associates, Porters, Parts Department (Corbin) and so many ... Read More DealerRater - Jul 8, 2024
Elite service is always received at Joe Bullard Cadillac. Nick is the best service advisor there is. He’s very courteous and attentive, he makes sure my vehicle is care of.
Melissa Gibbs was simply outstanding. Represents your dealership remarkably well I will be buying my next Cadillac from this dealers
Reliable, fast service with a smile. Such a great team in the Joe bullard Cadillac service department!
