Customer Testimonials
My Adviser is an excellent employee. He went out his way to assist me. I came to buy a tire. He told me the tire can be patched for now. I am so grateful for his empathy, kindness, love, Christian warmth and goodness. Joe Bullard need to give Tyler at Joe Bullard an outstanding Award. I have been dealing with this Chevrolet Dealership for more than 12 years. I have bought 3 Chevrolets cars in the past. I am 61 years old and I have never met an Advisor like him. He even texted me three times to see if I needed anything. ... Read More DealerRater - May 12, 2025
The employees of this dealership are friendly and professional. It is a pleasure to do business with them. I will definitely continue to use them.
Making the service appointment very easy and at the time that was convenient for me. The service writer kept me informed as the work was completed. I will always use Joe Bullard for my service needs.
Service at Joe Bullard Cadillac is far about any other. Melissa makes the visit smooth and fast.
Excellent service and friendly staff. Routine maintenance completed within an hour of my arrival. Nice waiting area. This was my first visit and I will continue to have all my service needs done here.
Great experience at Joe Bullard Cadillac and Jaguar Land Rover! They are the best in service and sales! 😉
Wonderful experience on purchasing my new Escalade ESV! Caleb was very helpful in our decision!
Had a great experience with the dealership, went in for routine maintenance.Other problems found & taken care of in a timely manner.
Excellent experience purchasing my car today. I drove over an hour from Florida to this dealership and will definitely do it again for our next vehicle. Cody was amazing! Go see him for your next purchase!
Friday evening after Christmas shopping our car suddenly had a warning message on the dash and was running hot. Googling it indicated the thermostat was bad. I scheduled online for service but could not get an appointment for several days. I called the service department Saturday morning and explained that we really needed the car. Christian was very helpful and found that there was a cancellation for that day so we arranged to have the car towed. The car was fixed, washed and ready to go before close that day. Excellent service from Christian and Joe Bullard Cadillac! Thank you!
Had a wonderful service experience, very professional and kept me very informed on my vehicle maintenance. Great job!!!
Great Job on Servicing our new XT6 while we waited. We were traveling thru town headed back to Las Vegas!
Excellent service and outstanding hospitality! Completely satisfied with the great team at this dealership. Highly recommend!
Melissa and the service team are outstanding! Very professional and service is excellent. Will continue to use Joe Bullard as our deaier.
The service was friendly and efficient. The lady at the service desk was GREAT. Thanks!!
5 star service! Great as always! I know when I bring my vehicle in, it will be taken care of!
Melissa kept me informed and returned my car promptly as promised! They made the service appointment hassle free.
Cody was awesome answered all my questions and did a great job helping me get in to a suv.
Cody was a great salesman!! Made us feel really at home and easy process! Found me the exact truck I was wanting and at a great price! 10/10!!!!!
Started work on time, waiting room was clean, refreshments available if you want, service staff was nice and professional.
Roosevelt Harris and Caleb Rogers were great from start to finish. However, th 9H Ceramic charge we did not want and was forced upon us and not even sure if this was done or not? So overall we were happy with the transaction except for the 9H ceramic charge which we totall disagree with. Next time we will ensure this does not happen before finalizing the transaction.
Cody made the car buying process so easy! He was straightforward and honest. No haggling involved. There were a few chips in the windshield, he immediately offered to have it replaced for free. I drove off the lot in a new car in less than an hour.
Had the pleasure of working with Cody Summers and Joe Bullard Chevrolet for my wife’s new car. He was very professional and made us feel great throughout the entire process. Look forward to working with Cody again in the future.
I didn't end up buying from them but the salesperson and financial manager were both very kind and not super pushy like so many places are. Would definitely have bought a car from them if my budget were different.
I was incredibly surprised at how easy the buying process was with Joe Bullard. We came to look at a car we saw online. From test drive to the drive home, we were in and out in less than an hour. Noah, our salesman was extremely helpful and made sure the little things we noticed were fixed or scheduled to get fixed before we left. After having it a few days, we found a couple of things that you wouldn't really notice on a test drive that needed to be fixed. We got in touch with Tyler in service ... Read More Google - Oct 17, 2024
Best customer service is have received thus far when buying a car from beginning. Brandon made my car buying experience pleasant and painless. The entire process started on the internet. Brandon contacted me immediately after I had made contact with the internet sales department. He scheduled a test drive for the original car I had in mind. He set up a test drive for the same day. After test-driving the car, Brandon and I talked and I decided to look a another car. Brandon pulled another car around for me to test-drive based off of our conversation. To say this ... Read More DealerRater - Oct 14, 2024
Melissa gave such great service. I brought my XT6 in to replace a sensor and they discovered an issue with back up camera and fixed it promptly. Great job!
The best buying experience I have ever had. Geoffrey Crabtree was an awesome sells man and answered all my questions and made sure I was happy with my purchase. They really go out the way to satisfy their customers.
We had a routine oil change scheduled but the morning of the appointment our air conditioning quit working. My husband is disabled and doesn’t regulate body temperature normally so a/c is critical. When Dean at Joe Bullard realized this he was able to squeeze us in and get the a/c fixed. I will forever be grateful for the understanding and service we got at Joe Bullard.
Cody Summers was our Sale rep and talk about professional Cody did a great job helping me and my son find him a vehicle. Ask for Cody Summers great guy.
Geoffrey did a great job helping me get my new truck purchased without any pressure. Thank you for your professionalism.
Lee did a great job of making sure my first new car experience went as smoothly as possible.
Dean in the service department is excellent
Quick easy tire and oil change! Ty, JB Service
Geoffrey my salesman was excellent throughout the entire buying process.
My key fob was broken and I called the dealership to see if they could order me a new one and program it. It was going to cost almost $400, and it would be at least a three hour wait. Tyler took my broken key fob and returned it back to me in less than five minutes. He knew how to quickly make the repair and it didn’t cost a penny. Tyler was kind and professional and I am grateful!
My wife and I were looking to replace a car that had been totaled in an accident. The Joe Bullard staff we worked with were friendly and helpful. They made the process feel relaxed and almost effortless for us. Very nice experience in purchasing a new vehicle.
My 2018 Colorado driving like I just bought it. Great service!
I contacted Joe Bullard through online chat and was quickly connected with Mary and Angela. Based on the positive reviews, I requested to work with Hunter Hinton, and I'm so glad I did. Hunter and his team were outstanding. There was no high-pressure sales tactics, and the entire car-buying process was seamless. It was the best car-buying experience I've had in over 20 years of owning multiple vehicles. Hunter spent over two hours explaining every detail of the car, setting up my account, and even taking me on the highway to demonstrate the Super Cruise feature. I've never ... Read More Google - Sep 6, 2024
This is a busy place, but they take the time for everyone, whether it is routine maintenance or a larger repair. I appreciate their timely feedback and assistance with the overall health of my vehicle. Highly recommended!
Crystal and Ethan were great! From the moment that I walked in the door, they were both very friendly and helpful.
Excellent experience from start to finish. Cindy was very helpful, communicative, knowledgeable, and a joy to work with. Highly recommend this dealership.
Excellent service, great communication and had everything done in a timely manner for my vehicle
Had an excellent experience buying my truck from Ethan here at Joe Bullard. I have been to many dealerships and have never had such a fast and good experience ever. I actually came in to look at a different truck but after test driving it realized I wanted something different and within 5 minutes Ethan had pulled up a truck that was much more of what I wanted. Didn’t even have to haggle over a price and what I was offered for my trade was more than I expected going in. They have been very helpful in fixing an issue ... Read More Google - Aug 27, 2024
Oil change made easy. Comfortable. Uncomplicated. Nice experience.
This my first time buying a truck and the staff was great. Thank you Mr Dan for walking me through the process and explaining everything to me. The parts department showed me how to use the Chevy app to order accessories. I had a sharp object in my passenger side tire and Mr Terry in service took care of the tire and the parts I ordered for the truck the same day. My experience has been above and beyond any dealership I've been to. Thanks
Katie in service is great! She made sure to update me every step of the way.
In addition to the five star review and my role here in the sales dept, I also choose to service my vehicle here at Joe Bullard Chevrolet. I consistently receive exceptional service from our team. #othersfirst
Joe Bullard in Mobile, Alabama is absolutely the BEST. I had some issues with my SUV. The wrecker company towed my SUV to the nearest Chevrolet dealership which was Joe Bullard. When we arrived at the dealership we were welcomed by the nicest staff. Needless to say they got right on my SUV, we were back on the road within an hour. If you need a new vehicle or service on your current vehicle I highly encourage you to go to Joe Bullard. Nicest people around.
My service advisor Tyler was great. He kept me informed about the progress of my repair work. The technician did great work!!
Hunter Hinton as well as other staff were such a great help in finding and getting me into my new car.
Nick was exceptionally professional and courteous as always. He is very thorough and always respect my view point when conversing with me concerning my car care needs. JB has been serving our vehicles since 2010 and I will not take my caddy anywhere else but there. Thanks Nick & team JB!
Angie, Drew, Dan and Crystal are a credit to this dealership. The only reason I give it 5 starts.
I was very pleased with the service I received recently . Melissa handled my service needs,including expediting the part needed for my repair overnight. Thanks for a great service experience.
My husband and I came to Joe Bullard in Mobile, AL and had a smooth sailing experience. Although my credit wasn’t the best, Geofffrey Crabtree still ensured we left with the vehicle we truly wanted. I recommend this location!
I can’t say enough good things about the staff at Joe Bullard Cheverolet. My salesman, Geoffrey Crabtree was very attentive and took excellent care of me. The rest of the group was friendly and professional. They worked with me to make the the sale go smoothly. I live 3 hours away but definitely will make the trip again when I’m vehicle shopping. Thanks guys.
Joe Bullard Cadillac is a fine example of what and how a Family business ought to be.
"A well-oiled machine"
The various departments work so well with one another in order to provide the best purchasing, services, and automotive experience I have ever experienced.
They are friendly, courteous, knowledgeable, experienced, and always willing to go the extra mile for your complete satisfaction.
I appreciate the overall experience as a Joe Bullard family member for several years currently.
The GM (Jennifer), The Service Manager (Christian), The technicians, (Lance & Shane), Service Associates, Porters, Parts Department (Corbin) and so many ... Read More DealerRater - Jul 9, 2024
Everyone was great and professional and a lot of help. I would choose this dealership for service and maintenance on my vehicle again and again
Great service from the beginning to the closing on my new Suburban.
Great 👍🏻 service, very professional crew / employees !!!
Dan was instrumental in the buying process. My wife and I felt the trustworthiness in the experience, from meeting with the manager Drew, to exploring different options/packages, to the financing side. A friendly environment, other staff greeting and holding doors, constantly making sure we were comfortable, but not too much that is was overwhelming. We drove away in the Tahoe that my wife was looking for, and I believe it was the right choice!!
Not even off the lot yet but had to share my incredible experience. Everyone was helpful and friendly from sales to finance. I got a good deal on a 2014 Acadia with less than 70,000 miles. Very clean car and they put new tires on it before I drove it. I can't say enough about my awesome salesman Noah Rogers with the infectious smile. He was extremely helpful, curteous and friendly. I'm so happy he worked today on his day off. Thank you Noah and the Joe Bullard team. I'll be back for my next vehicle and will recommend ... Read More Google - Jun 19, 2024
Thank you, Mr Lee Thomas. He is very professional, explained step by step on every detail of the our new truck on how to work it. Amazing service. Also Mr Carter for explaining and doing the paper work .
Ethan was a fantastic salesman to work with. If you’re looking for a salesman who will give it to you straight he is your man. Enjoyed working with Mason the sales manger was also great! We love our vehicle we got here!
Great service
Elite service is always received at Joe Bullard Cadillac. Nick is the best service advisor there is. He’s very courteous and attentive, he makes sure my vehicle is care of.
I am a female in my 20s who recently purchased a car from this dealership. I worked with Ethan and it was a great experience. We had messaged prior to my visit and he answered all my questions, sent me videos of the vehicle, and kept good contact but not to an annoying degree. Once I got there he was right on it, sold me on the car and just made me feel very comfortable. I had been looking for a couple weeks and was down to the wire needing a vehicle and this was the best experience I could ... Read More Google - Jun 3, 2024
Melissa Gibbs was simply outstanding. Represents your dealership remarkably well I will be buying my next Cadillac from this dealers
Reliable, fast service with a smile. Such a great team in the Joe bullard Cadillac service department!
Very courteous and efficient. Melissa is very professional and friendly. Christian was very helpful taking care of ordering my parts.
Every person at this dealership made the car buying deal easy. The customer service here is top tier. Will definitely back! Hunter & Lee were awesome.
We flew in from Dallas, TX to buy our new Chevy and absolutely enjoyed the process. We worked with Hunter Hinton who went above and beyond to make sure we get the deal we wanted but also assisted us immensely coming out of state. 10/10 for his service and patience!!
Amy was so helpful and the service was fast! Great customer service. Will be back!
Amazing experience all around! I bought a vehicle from them and I live in California and they made it easier than I could've ever imagined. No hassle, no classic back and fourth "negotiating" that you'd typically expect from a car dealership, no headache. Special shoutout to Hunter who guided me through the entire process and ensured all my needs were met. Definitely recommend these guys
Did a fantastic job and customer service was excellent. I really appreciate them replacing my bumper on my 2013 Nissan Altima thanks guys. Y’all did a wonderful job❣️👏🏽🥰
Great experience. Friendly professional staff. I was in and out quickly. Would highly recommend. Melissa was great to work with.
Amy was absolutely amazing! Was very pleased with the service I received and how quickly everything was finished!
Took a 2500HD in for a DEF issue- it was diagnosed, serviced and fixed in just over 24 hours. Awesome job!!! Thank You.
Courteous and professional service
(Translated by Google) I improve the service (Original) Mejoro el servicio
I took my Camaro in for a transmission issue and these guys did an excellent job. Car runs perfect now. They called me each of the three days that they had the car, to give me updates. The most professional shop I've ever taken a car to. Did the work in the time they said they would, and did it to perfection, for the amount they said they would. They gave me a detailed print out of everything they did. Tyler does a great job with communication and explaining issues. Can't be happier. 5 ⭐️
Geoffrey Crabtree could not have made it easier. I am loving the new vehicle. Go see Geoffrey today.
Tyler, my service professional, was very kind and courteous.
The folks here are very friendly and nice. Amy, my service advisor was beyond helpful in getting me what I needed and getting me in and out as efficiently as possible. She made the entire experience that much better as well.