Customer Testimonials

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Cars Jun 3, 2022

Mike McVay and all the staff at the dealership were very helpful. We were going to order an Escalade but the Infiniti was an excellent option and in stock. We are very pleased.

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Cars May 12, 2022

Chan and Elizabeth are great assets to Infiniti of Mobile! They both are a great team and make all your needs priority! I have been to this location multiple times and feel I am part of the Infiniti family! Thanks Elizabeth and Chan for always making me feel like I am a priority.

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DealerRater May 10, 2022

Employees courteous, knowledgeable, and willing to help customers understand their service needs, They provide timely service and the vehicles are cleaned before returning to the customers.

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Cars Mar 20, 2022

Michael and the service team are always honest and a pleasure to deal with! I highly recommend Infiniti of Mobile for all of your automotive needs!

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DealerRater Mar 11, 2022

Chan made the buying process easy. From the moment we meet she was all smiles and made my family feel comfortable. Great customer service from everyone we dealt with. I love my new Infiniti!!

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DealerRater Mar 10, 2022

Mr. McVay at Mobile Infiniti dealership was wonderful. He wasn’t pushy like most sales men can be and was very patient. I called him several times looking for a certain car and he went out of his way to make sure that car was there at the dealership for me to see it in person. I didn’t get that car that day but chose another one and he was always very patient and polite and helped me find the car I really wanted and was the best fit for me. Thank you so much. I would definitely go ...

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DealerRater Jan 29, 2022

I was welcomed upon my arrival and received quick, quality service. My car was returned to me clean and work was completed as requested.

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DealerRater Jan 23, 2022

This dealership has an amazing team! They are always a pleasure to deal with! I have complete confidence in the services they provide.

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DealerRater Jan 14, 2022

One word...Chan. She is a wonderful asset to Joe Bullard Infiniti. She definitely made my car buying experience amazing.

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DealerRater Jan 6, 2022

Great. The whole experience was really great. Could not have been any better. Very happy

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DealerRater Dec 7, 2021

They take very good care of my wife qx 80 always timely and precise we are very pleased with the service

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DealerRater Nov 19, 2021

Mike was great to deal with. First Infiniti and happy with the experience so far.

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DealerRater Nov 12, 2021

Omg!!! I’m so Excited with my new Infiniti SUV, The process was so easy and timing was perfect!!! Awesome customer Service, Thanks to Juan!! He also stayed in contact, as well as kept me informed!! Most importantly, Greeted me before I could get completely out of the car!! I love my Truck❤️ And all the Bonuses that come with it!!! Mobile, AL Store that is!!! Stop by, you will not be disappointed🤝‼️

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DealerRater Nov 10, 2021

Great great great great great great great great great great great great great great great

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DealerRater Oct 29, 2021

Infiniti of Mobile has the best service Dept with whom I’ve ever dealt. Elizabeth Pulliam is the best service consultant around in my opinion.

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Cars Sep 27, 2021

I purchased my car from Joe Bullard Infiniti 2 years ago. I hv to travel 60 miles to go back to dealership for routine service. At first, I was upset abt the travel, but each time I go, I am so impressed. Dealing with an organization that is so professional and customer service minded, It takes away any anxiety I hv abt driving the 60 miles. Truthfully, I look forward to it now, because I know that I am abt to be treated nicely and my car will be taken care of.

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DealerRater Sep 25, 2021

I arrived at the dealership scheduled appointment and I was greeted by a very nice Service Specialist who explained the process thoroughly and the service was professional done and the atmosphere was GREAT. LOOKING FORWARD letting Infiniti of Mobile continuing MY up keep on My 2018 Infiniti Q70L and also my 2006 M45. We LOVE our Infinitis. We are apart of the Infiniti family. Also my daughter owns 2 a G37 and the QX 80. I also have 2 other family members that own Infiniti vehicles another Q70L and the QX60 so WE ARE DEFINITELY INFINITI

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DealerRater Sep 24, 2021

Best experience I have ever had buying a car. I absolutely love my infinity. Thank you Juan Batrex for making it happen!

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DealerRater Sep 3, 2021

This was the best infinti dealership ever this is my fourth infinti and by far it was the most simplest dealership that I deal with thanks Jessie 😊

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DealerRater Jul 23, 2021

I said it all previously.no need to repeat all that . I will defiantly be back for all my service needs Thank you. Warren Bettis.

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DealerRater Jun 8, 2021

My new car purchase experience was a great experience. My salesman was JONATHAN HOWARD. He is knowledgeable and professional. ASK FOR HIM WHEN YOU ARRIVE!

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DealerRater May 31, 2021

Excellent buying/leasing experience. Chan Nickerson is the best salesperson ever. I love my new InfinityQX50-2021! The atmosphere was very conducive to a buying experience!

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DealerRater May 30, 2021

The team at Infiniti of Mobile is just a breath of fresh air to deal with. They are always prompt, transparent and thorough! I strongly recommend doing business with them!

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DealerRater May 2, 2021

Beginning a new year and a new semester in college my 2017 Chevrolet Cruze had a random engine malfunction. After going to three local mechanic shops, I was told to bring the car to a Chevrolet dealership to see if they could fix it. Joe Bullard Chevrolet immediately worked my Cruze in to be inspected. The day after I was told the car was no longer drive-able. I came into the dealership the following day and met Mr. Drew Favors, the GM of sales, whom shook my hand and let me know they will take care of me and offered a ...

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DealerRater Apr 30, 2021

Excellent experience great service will come back whenever I need a car. Love my QX50 Infinity. I am happy to refer Infinity to my friends.Thanks Micah 👏

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DealerRater Apr 19, 2021

This was by far the BEST car buying experience ever! I called a dealer closer to home that offered another QX60, only to be told by the salesman that he didn’t feel like walking the lot in the rain. I then saw my car on the web and called. Thankfully Chan answered the phone. She made it wonderful, easy and fun! John was the Finance guy and it was very smooth and easy. I made a new friend and will recommend to all my friends on “this side of the pond”! Due to the weather I went to the ...

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DealerRater Apr 12, 2021

I was so impressed with the excellent service at Infiniti of Mobile. Chan was an absolute lifesaver and made buying a new car both fun and easy! Everyone here was so kind and dedicated to making my experience a positive one. I will definitely be back again for my next purchase!!

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Cars Apr 10, 2021

Everyone that I had contact with at the dealership were very knowledgeable, professional, patient, and kind. I would recommend this dealership to my friends and family

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DealerRater Mar 24, 2021

Infiniti of Mobile's service department is a cut above. From the Service Manager to the Service Advisors to the Porters. They are always helpful. Service with a smile

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DealerRater Mar 3, 2021

I drove over 300 miles to buy a new silverado from Joe Bullard Chevrolet. The entire time was professional and respected my time. There were no “dealer games” and I know I got a great price. I highly recommend doing business with this dealership.

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DealerRater Feb 26, 2021

I cannot say enough good things about this place! Elizabeth was so kind and so helpful from the start. I did not purchase my vehicle here I was just having it serviced but when I get ready to buy again I will DEFINITELY be back! She made it so easy for me the whole time. Great communication the entire time, customer service was above and beyond what I expected! They deserve your business absolutely.

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DealerRater Feb 1, 2021

I am always impressed by the attention to detail at Infiniti of Mobile! These guys are awesome! I would definitely recommend visiting them for all of your Infiniti service needs!

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DealerRater Sep 27, 2020

Honest, courteous and fair. I will be purchasing all of my vehicles In the future through the Bullard family. They make the car buying experience a pleasure.

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DealerRater Jul 7, 2020

I've been a customer there for over 20 years and never have been disappointed about anything. The service, atmosphere, and the people are simply fantastic....!!!! Krissy is always wonderful in taking care of things...

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Cars Jun 25, 2020

The service department is staffed with excellent well informed people. They explain the repairs in away a non mechanical person can understand. The eating area is spotless and I saw them come around and clean the entire area while we were there as the WHO suggest therefore you don’t feel uncomfortable waiting there. Christy is probably the best representative any company could have. She deserves a promotion

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DealerRater Jun 12, 2020

Rich Borden was/is top notch at his job. He was real yet professional. He was not reading from a "salesman" script. In other words he was very sincere in his efforts to get us in the vehicle that we desired. He was accurate with information and diligent in making the purchase process as smooth as possible. He made sure that my wife and I were totally satisfied with our purchase. He also made it very clear that he can be contacted if we had any further needs. Service beyond the sell! Thanks Rich! Job well done! Allister &...

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DealerRater Jun 6, 2020

Wonderful efficient service. Have been a customer for several years always satisfied with vehicle and customer care. Look forward to purchasing my next vehicle with Infiniti of Mobile!

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DealerRater Apr 26, 2020

Genuine concern & care for their customers. Chan made sure I got what I wanted. David worked some finance magic. We're Joe Bullard customers forever!

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DealerRater Mar 9, 2020

Yes, customer service is great and accommodating, however they're sooo far away... 3 hour round trip for me. Whenever possible I get simple routine service locally.

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DealerRater Dec 23, 2019

I cntacted Ms. Chan about a vehicle I was interested in. She had it ready for me to inspect when I got there. Very professional service.I bought the car on the spot and I absolutely love it! Peyton Tunstall

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DealerRater Jul 27, 2019

Infiniti of mobile is a great car dealership. Mr. Brandon was awesome at helping me get my family back on the road in another vehicle. I highly recommend Infiniti of mobile to anyone that’s looking for fast friendly service to fit your vehicle buying needs or services. Thanks Brandon an the Infiniti team for all there help.

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DealerRater Jul 13, 2019

Prior to purchasing my new 2019 INFINITI QX60, I previously owed two used INFINITI SUV’s. The first was certified and purchased years ago at another INFINITI dealership. The second used one was purchased at INFINITI of Mobile. I wasn't sure if I wanted a 3rd INFINITI, so I visited other luxury dealerships in the area. I was leaning towards an Acura MDX. However, I found myself at another INFINITI dealership but still unsure what I wanted. However, Rich Borden my sales consultant did an amazing job helping me make the right decision. I think I test drove 5 vehicles with ...

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DealerRater Jun 3, 2019

We enjoyed working with Brandon Catchot and love our new (to us). He was very helpful and professional. I recommend Brandon for your car shopping needs

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DealerRater May 23, 2019

Just purchased new Infiniti QX50. Could not be happier with the vehicle or the service. Mike McVay was wonderful. A great buying experience from start to finish. Joe Bullard and Mike McVay are a great combination that will have us coming back for years to come.

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DealerRater May 9, 2019

I gave you this rating, because it's TRUE. I received the best service ever. Courtney Mauldin and Stephen Samuel was kind, respectful and they truly cared about me as a person not just a customer.

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DealerRater May 5, 2019

Great place to buy a vehicle. Process was quick. Worked with me to get to the price I wanted. Friendly and professional group of people.

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DealerRater Apr 29, 2019

Brandon Catchot was amazing! I love my new Infiniti FX37. This is my second purchase from Joe Bullard Infiniti. Brandon was very professional & Friendly, he went above and beyond to help me! I have been with Joe Bullard since 2007 and I plan to stay with this dealership! Thanks Brandon!!!!!

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DealerRater Mar 12, 2019

This was probably our 5th vehicle to buy from Mike McVay! Every time it has been a very pleasant experience! I would also recommend Joe Bullard. The employees seem very happy and as a customer I could not be happier!!! 5??????????!

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DealerRater Mar 11, 2019

Shopped on cargurus.com for a new truck. Submitted an inquiry about a new Colorado. Sessions replied to my inquiry & I ended up buying within the week! Got a 2018 Colorado V6 with 2400 miles on it. (dealer loaner) Told Sessions, my salesman, the only thing disappointing about my experience was there were some scratches in the bed. Some all the way to the metal. Nothing was done about it. I touched them up myself with touch-up paint & covered them with a bed mat. That's the only "Ding" I have for an otherwise excellent experience. That's ...

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Cars Feb 27, 2019

I had a nice experience at JOE Bullard Infinity,saleperson,Brandon Catchot,best sale person in my book. He let me take my time,never rush me. The customer service is great. NICE SURROUNDING GREAT STAFF PEOPLE'S, I RECOMMEND THEM TO ALL WHO IS LOOKING FOR NEW AND USED CARS ETC. EXPECIALLY TO SEE BRANDON CATCHOT good people

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DealerRater Feb 26, 2019

This is my second purchase from Chan Nickerson and everything was great again, thank you! She even had the car delivered to my home in Florida!

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DealerRater Feb 4, 2019

We bought our Infiniti QX60 with Chan at the Mobile dealership. This was only the second car we have bought at a car dealership in 32 years of marriage, it was a wonderful experience Thanks to Chan! She is very honest, plays no car buying games and went above and beyond for us! Thanks so much!!

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DealerRater Jan 31, 2019

I recently purchased a used vehicle my wife found on their website. From the first moment we contacted the dealership we were treated like royalty. Most of the financing and paperwork was completed prior to arrival and they even delivered the vehicle almost two hours away in Florida that same evening. I would definitely recommend Infinity of Mobile and will visit them in the future.

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DealerRater Jan 20, 2019

Very professional and knowledgeable. Buying experience was great. Ron was very patient with me while I decided on the right car. Easy buying experience with no pressure

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DealerRater Jan 1, 2019

Chan Nickerson has to be the most professional car salesperson on the planet! We didn’t even plan on a purchase.... we were just looking and shopping. She asked what amenities I wanted up front, researched and found the car on the lot.. After driving it, she and the sales manager asked what needed to be done for us to take the car today.... and they met our needs! Although it was a busy Saturday, (last one of the year), Chan effortlessly made the wait more pleasant. She offered drinks, snacks and real conversation. Upon leaving, I knew I had ...

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DealerRater Dec 30, 2018

I have bought many vehicles but buying a new QX60 from Joe Bullard Infinity on Dec. 29, 2018 was the easiest and most pleasant experience. I was greeted by Sim Pettway who was friendly, knowledgeable, patient, and went above and beyond to be helpful.

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DealerRater Dec 25, 2018

I recently bought a new QX50 from Joe Bullard INFINITI in Mobile and I must say I think the staff was more excited for me than I was... kidding!!! ??🤗 I have been an Infiniti owner for the past 8 years and have become like family vwith the staff over there in the service department. I needed more room than my G37 had to offer and Sim was very thorough in helping me find EXACTLY what I needed to accommodate my new bundle of joy. I would recommend anyone to their sales and service team because once you come in, they make ...

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DealerRater Dec 3, 2018

If you are looking for an amazing experience buying a car......INFINITI of Mobile is the place to go! You will be treated as a top priority! Call Sim Pettaway for a great car buying experience! You won’t be disappointed!!!

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DealerRater Dec 1, 2018

Where other dealerships fall short, this dealership shines. You won’t be hassled or pressured one bit. Ron had extensive expertise of the vehicle selection and was excellent at showing them off. He took his time and the whole experience was great. Sean was also involved in the process and was awesome. There isn’t one thing I would change about this dealership. If you are interested in a car, check this dealership out.

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DealerRater Dec 1, 2018

Brandon came through for us again. We did not like a couple of things with the qx30 we just purchased. Brandon was able to get us into another qx30 that is the car we should have bought.All the options. We are now extremely satisfied with this one. Thanks again Brandon.

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DealerRater Nov 11, 2018

I have bought probably 25 to 30 vehicles in my life. I will have to say this time at Infiniti of Mobile was by far the easiest and most pleasant buying experience I ever had. We wanted a new SUV, but dreaded the hassle, trickery, and length of time that is the norm with car salesmen/women. We did some research on the internet, but kept delaying the face to face and even calling because of past experiences. We actually went to several dealerships after hours to avoid the hassle. I've always wondered why car buying is a headache? It shouldn'...

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DealerRater Nov 3, 2018

Brother Rich Borden was very courteous and professional. As former military soldiers he and I, we were taught to treat everyone with respect and dignity. Thank you sir, Airborne!!

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DealerRater Sep 24, 2018

Kristi has been amazing!! She's been very patient, helpful, and understanding. Very sweet staff in the service department. She listened to my needs and addressed them quickly.

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DealerRater Sep 19, 2018

Everyone was really nice and helpful. Very fast service. Also loved that they were playing Christian music. Great experience. I would highly recommend this dealership to anyone.

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DealerRater Sep 5, 2018

Superb experience! Our Sales Consultant Mr. Sim Pettway Jr was exceptional! He was very professional, kind and knowledgeable. When my husband and I entered the doors of INFINITI of Mobile we were warmly greeted by the Sales Manager Mr. David Lammons. We were very pleased with all of the associates that we came in contact with. Mr. Pettway made it very comfortable for us as he assisted us with figuring out which vehicle would be best suitable for us. After we made the decision to purchase our IFINITI, the Finance Manager Mr. Clarence Mullins made the paperwork effortless. Before we ...

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DealerRater Sep 3, 2018

Our experience with Brandon Catchot was exceptional! The entire process was flawless. The dealership sent a driver from Mobile to Pensacola with the paperwork to sign and the following day my BEAUTIFUL INFINITY was delivered! Easiest car I’ve ever purchased. Thank you for the professional, courteous service! Impressed! Kimberlee

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DealerRater Aug 8, 2018

Doug did an Excellent Job figuring out exactly what we wanted within our budget. Thanks for making our purchase a quick and painless process. We will be back!!!

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DealerRater Jul 30, 2018

Best Infiniti dealership in the south! Drove over from the coast worth the drive. Mr.McVay was very helpful and made our buying experience very easy and pleasant.

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DealerRater Jul 3, 2018

I felt more like family than a customer. Thanks Sean, Mike, Devin, and Pam. Love our new car. They gave me top dollar for my trade in. Easy to deal with.. This is my 3rd Infinity and I wouldn’t purchase it from anybody else. Go visit Joe Bullard Infinity and you will be glad you did.

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DealerRater Jun 17, 2018

Sim Pettway and the rest of the Mobile Infiniti staff were excellent! Mr. Pettway was very knowledgeable, patient, and eager to assist. The entire staff were exceptional with their customer service. Our experience was memorable and we plan to spread the word!

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DealerRater May 14, 2018

The sales staff at Bay Chevrolet is professional and works hard to find the vehicle to suit your needs. We purchased 2 new 2017 Traverses and have been extremely pleased with the whole buying experience. In the past, I had considered competing Chevrolet dealerships in our local area, but I am definitely sold on Bay Chevrolet!!! My last Traverse (a 2009) lasted over 207,000 miles. It was routinely serviced at Bay Chevrolet. The service department is also awesome!

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Cars Apr 29, 2018

Excellent people, inventory, and service. They care about and give back the community too. they make my auto shopping and maintenance pleasant. Customer for life.

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DealerRater Feb 25, 2018

MY WIFE AND I NEED A NEW CAR, AFTER RIDING THRU SEVERAL DEALERSHIPS, OUR FINAL STOP WAS BAY CHEVROLET. IM THE KIND OF GUY THAT I GO OFF IMPULSE, OR IF I SEE SOMETHING THAT CATCHES MY ATTENTION I WILL STOP AND CHECK IT OUT, WELL WE STOPPED AND INSTANTLY FELL IN LOVE WITH A 2017 CHEVY SPARK, BRAND NEW, NEVER SOLD, ALL HAD ALL THE BELLS AND WHISTLES THAT YOU BUY ON MORE EXPENSIVE CARS, MY SALESMAN MARCUS WASHINGTON WAS AT TRUE SALES PROFESSIONAL, NO HASSLES, NO PRESSURE, HE KNEW PRODUCT AND ADDRESSED ALL MY CONCERNS ESPECIALLY FINANCING, WELL NOT ...

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DealerRater Sep 12, 2017

We purchased a 2017 Chevrolet Equinox yesterday from Bay Chevrolet. We have bought many cars during our 57 year marriage, but have never been treated so well. From the first phone call to them to picking up the car was a great experience. They always returned my calls and a deal was made on the phone. When we arrived to pick it up, the atmosphere was friendly as well as professional. The car was ready and they explained everything to us so well. We are very happy with our purchase and would recommend Bay Chevrolet to everyone, as we intend to do. ...

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DealerRater Aug 24, 2017

I am a Chevy owner for life thanks to Bay Chevrolet. I live in VA and come to visit frequently. On my last visit my car was stolen and I need to buy a car to get home. The owner, salesman and staff worked with me to make it as painless as possible and even though I'm so far away they have worked with me every step of the way to get my tags... and every other detail I needed. I am the proud owner of a Chevy Equinox and LOVE IT!

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DealerRater Jun 22, 2017

Had to drive my QX56 over from Pensacola for a recall. They provided me with a brand new QX60 as a loaner, for about a week. This was very convenient and unexpected. The dealers in Pensacola would not give you a loaner. Victoria set up the appointment and followed up. She was so very professional and made you feel like family. Krissy was my service rep and, buddy, did she know her stuff. I complained about a bad alternator (new battery) and she knew exactly what was causing the alt to not charge the battery. Minimal fix! They were wonderful, ...

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DealerRater Jun 16, 2017

I have used Bay Chevrolet for approximately ten years and my car is treated as if it were one of the workers vehicles. I have never been sold anything I did not need. My concerns and/or fears have always been addressed in a professional, courteous, manner. The service manager, service writer and the technicians on "my" team deserve recognition for the way they treat customers.

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DealerRater Jun 4, 2017

I recently had an accident with my 2016 Equinox. Having purchased my vehicle from Bay Chevrolet I took it there for the repairs. I could not be more pleased with the work performed. My vehicle looks exactly like it did when it was purchased. Also their customer service is outstanding! Everyone is so friendly and always willing to do more than expected. I have also taken my Equinox to Bay Chevrolet for the routine oil changes and their service department has always been fantastic. Their prices are also great. I would definitely recommend Bay Chevrolet!

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DealerRater May 22, 2017

I recently got a 2015 Chevy Impala which I love from Bay and our sales man Samuel and other staff were extremely Friendly and professional. I had a great car shopping experience at Bay. I will continue to do my business at Bay Chevrolet for years to come.

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DealerRater May 10, 2017

Just purchased my 5th vehicle from Bay Chevrolet and each time have had excellent customer service. I would not trust any other place to buy from. Each transaction has been very easy, no pressure and hassle free.

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DealerRater Apr 23, 2017

I came into Bay Chevrolet to shop for a full size pick up that will tow my boat. They have really nice, clean cars and trucks at Bay Chevrolet. Jay Carter was my salesman. He was a real pleasure to work with. Jay showed several options and he was extremely attentive to my needs. He didn't try to pressure me into making an impulsive purchase. However, he did offer me a couple choices that would allow me to purchase a truck that day. He called the next day to thank me for shopping at Bay Chevrolet and he has ...

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DealerRater Apr 8, 2017

I love Bay Chevrolet! I have purchased 4 vehicles at Bay & the staff has always been professional, friendly & trustworthy. I will always buy from Bay!

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DealerRater Mar 8, 2017

I sent my wife to get our 2014 Equinox serviced. She had a wonderful experience. Myra in the service department made her feel comfortable. The service was prompt and efficient. She and I will continue to rely on Bay Chevrolet to take care of our car.

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DealerRater Mar 6, 2017

Recently, I had a warning light activated on my SUV. I immediately drove to Bay Chevrolet and met with Jeff, the Service writer. Quickly, my problem was identified and Jeff explained the problem and associate costs. These cost were very reasonable and my car was quickly repaired. I have bought several cars from Bay Chevrolet and I have always felt that I received a fair sales price. However, the Service Department (Jeff and Mark) are outstanding. The cost of my repairs have been reasonable and my cars have been repaired quickly. As far as I am concerned, Bay Chevrolet is ...

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DealerRater Mar 1, 2017

I had to bring my car in for a check engine light and Mark took excellent care of me. He kept me updated on the process of repairing my vehicle and explained everything to me. I knew my vehicle was in good hands with him! I highly recommend anyone taking their vehicle to him at Bay Chevrolet.

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DealerRater Feb 28, 2017

I bought my HHR from Bay 8 years ago and I've never had remorse about the deal When I came in for service on my brakes last week I was immediately greeted by the friendly smile of Myla one of Bay's service managers. I handed over my keys, got a ride to work and in 30 minutes was called with the diagnosis - I needed new rotors. Two hours later my car was ready. Although I didn't have it with me, Bay applied a coupon to my bill and saved me about $50! My HHR rides as smooth as silk ...

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DealerRater Feb 28, 2017

I would never consider buying a car anywhere else! My husband and I have bought over 10 vehicles from Bay over the past 10 years and have been treated like VIPs every single time without fail. The pricing is always right on the vehicle and they go over and beyond to find exactly what we are looking for. Look no further than Bay Chevrolet for your new purchase!!

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DealerRater Dec 1, 2015

Simply wanted to take this opportunity to say Thank You!! Bay Chevrolet's staff was simply wonderful to us. They explained everything thoroughly. Very impressed with Stephen's knowledge of the vehicles and their technology. We are completely satisfied. Praise God for You!!

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DealerRater Oct 31, 2015

I called the dealership looking for a very specific car. Ken Hofmann the salesman returned my call, we had an in depth conversation about what I wanted. He located it out of state, called me back within a few hours and gave me the details of two different cars and prices of each with a description of features on each. I made my choice and within a week I drove off the lot with the perfect car. The experience was fast, easy, and all associates where profession, courteous, and very helpful. This is the third infinity I have purchased from ...

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DealerRater Oct 13, 2015

This was the easiest car buying experience I have ever had. Craig Fraser was very easy to work with and very knowledgeable. All the staff we dealt with were very nice and professional. We will definitely come back to this dealership for future purchases.

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DealerRater Sep 3, 2015

I've been looking at Infiniti for over a year now. I was there last year around this time and came back cause I love Infiniti so much I decide to trade in my Lexus GS. Last year Tundy Johnson help me and she was so friendly so I came back. This time Mr. Ken Hofman helped us and he was such a pleasure to deal with. Very nice and quick to answer everything we ask. He let us test drive one of the car and when we returned he had another set of key already guessing what we would ...

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DealerRater Aug 30, 2015

We just purchased our third infiniti in 23 years. I am always particular in the model I want, and I don't mind waiting for the right one.. Mike McVay was persistant, and efficient, and found the one I wanted. Clarence was amazing with the paper trail and I'm sure made our purchasing timely. And thanks to Robert for holding on to my car while I returning from a trip. Thanks to all! Cammie Israel

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DealerRater Aug 24, 2015

We have just purchased our 3rd Infiniti from Infiniti of Mobile in the last 15 years. This one is a 2015 Q70 and we love it! We have always purchased from Mike McVay who is a great salesperson. He does not pressure you but answers all your questions and concerns. For the last 15 years, we have always used this dealership to service our cars and have found their service to be outstanding. Krissy helped us the last time we had service and she did a great job as well.

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DealerRater Aug 12, 2015

Ken made purchasing my Q X60 an easy and enjoyable experience I would highly recommend Ken to all my friends, He was very knowledgeable with the product that he sales.

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DealerRater Jul 18, 2015

After months of searching for a CPO white Infiniti convertible I found one on the Joe Bullard website very late on a Thursday afternoon. I am 4 hours away from this dealership so I called to verify availability and spoke with Craig Fraser. Craig was very helpful in answering my questions. He actually did a walk around of the car while I was speaking to him. We made a preliminary deal over the phone and I drove to Mobile from Atlanta the next morning to purchase the vehicle. On the way down I received a text from Craig saying that they ...

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DealerRater Jul 14, 2015

This was my first time buying a car and I could not have been more pleased with my experience at Joe Bullard and with my sales rep Craig Fraser. I scheduled a test drive online and when I arrived at the dealership Craig walked right up to me and was ready to show me the car. He was not pushy or aggressive. I received a thank you email the same day as I test drove the car. When I returned to Joe Bullard to purchase the car I was not only met at the door by Craig, but his boss. ...

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DealerRater Jun 22, 2015

I recently purchased a used 2004 GMC Envoy XL from this dealership and they treated me like I was purchasing a brand new luxury car from them instead. They were professional, courteous, and accommodating throughout the entire process. They even went above and beyond and replaced key suspension parts for me at no extra cost! They have definitely earned my family's business for life!

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DealerRater Apr 29, 2015

This is my second vehicle I have purchased, I was worried because car salesman have always tried to screw me over so I was apprehensive. Craig made me feel at ease and let me know from the beginning he was working for me and trying to get me the best deal possible he is the best salesman I have ever dealt with no matter what I have purchased. I recommend Infiniti of Mobile to anyone looking for any vehicle the have the best staff and service around!

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DealerRater Apr 28, 2015

My family is on our 3rd Infiniti, most recent purchase is our beautiful QX60. Mike McVay has sold all 3 of the vehicles to our Family. Mike McVay is what the "Bullard Experience" is ALL about!!! His professionalism and customer service is second to NONE! I can tell you he makes the "buying experience" complete with his knowledge of his product line, and the desire to deliver complete customer satisfaction in the product you are purchasing..... I call that "CHARACTER". Mike is like family to us, and if we need a vehicle, he is the ...

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DealerRater Feb 24, 2015

I was driving down Airport Blvd one afternoon and the prettiest SUV was in front of me .I didn't know what it was but made sure to get up beside it to see. MY husband was in his car behind me as we were headed to look at a new Tahoe . I called him on his cell and ask him to get in front of me to see this SUV. The next day I went to The Infiniti dealership. Never been there before. I was greeted by Ron Johnson .Ron is knowledgeable and very pleasant .. He answered all my ...

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Cars Jun 3, 2022

Mike McVay and all the staff at the dealership were very helpful. We were going to order an Escalade but the Infiniti was an excellent option and in stock. We are very pleased.

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Cars May 12, 2022

Chan and Elizabeth are great assets to Infiniti of Mobile! They both are a great team and make all your needs priority! I have been to this location multiple times and feel I am part of the Infiniti family! Thanks Elizabeth and Chan for always making me feel like I am a priority.

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DealerRater May 10, 2022

Employees courteous, knowledgeable, and willing to help customers understand their service needs, They provide timely service and the vehicles are cleaned before returning to the customers.

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Cars Mar 20, 2022

Michael and the service team are always honest and a pleasure to deal with! I highly recommend Infiniti of Mobile for all of your automotive needs!

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DealerRater Mar 11, 2022

Chan made the buying process easy. From the moment we meet she was all smiles and made my family feel comfortable. Great customer service from everyone we dealt with. I love my new Infiniti!!

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DealerRater Mar 10, 2022

Mr. McVay at Mobile Infiniti dealership was wonderful. He wasn’t pushy like most sales men can be and was very patient. I called him several times looking for a certain car and he went out of his way to make sure that car was there at the dealership for me to see it in person. I didn’t get that car that day but chose another one and he was always very patient and polite and helped me find the car I really wanted and was the best fit for me. Thank you so much. I would definitely go ...

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DealerRater Jan 29, 2022

I was welcomed upon my arrival and received quick, quality service. My car was returned to me clean and work was completed as requested.

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DealerRater Jan 23, 2022

This dealership has an amazing team! They are always a pleasure to deal with! I have complete confidence in the services they provide.

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DealerRater Jan 14, 2022

One word...Chan. She is a wonderful asset to Joe Bullard Infiniti. She definitely made my car buying experience amazing.

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DealerRater Jan 6, 2022

Great. The whole experience was really great. Could not have been any better. Very happy

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DealerRater Dec 7, 2021

They take very good care of my wife qx 80 always timely and precise we are very pleased with the service

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DealerRater Nov 19, 2021

Mike was great to deal with. First Infiniti and happy with the experience so far.

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DealerRater Nov 12, 2021

Omg!!! I’m so Excited with my new Infiniti SUV, The process was so easy and timing was perfect!!! Awesome customer Service, Thanks to Juan!! He also stayed in contact, as well as kept me informed!! Most importantly, Greeted me before I could get completely out of the car!! I love my Truck❤️ And all the Bonuses that come with it!!! Mobile, AL Store that is!!! Stop by, you will not be disappointed🤝‼️

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DealerRater Nov 10, 2021

Great great great great great great great great great great great great great great great

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DealerRater Oct 29, 2021

Infiniti of Mobile has the best service Dept with whom I’ve ever dealt. Elizabeth Pulliam is the best service consultant around in my opinion.

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Cars Sep 27, 2021

I purchased my car from Joe Bullard Infiniti 2 years ago. I hv to travel 60 miles to go back to dealership for routine service. At first, I was upset abt the travel, but each time I go, I am so impressed. Dealing with an organization that is so professional and customer service minded, It takes away any anxiety I hv abt driving the 60 miles. Truthfully, I look forward to it now, because I know that I am abt to be treated nicely and my car will be taken care of.

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DealerRater Sep 25, 2021

I arrived at the dealership scheduled appointment and I was greeted by a very nice Service Specialist who explained the process thoroughly and the service was professional done and the atmosphere was GREAT. LOOKING FORWARD letting Infiniti of Mobile continuing MY up keep on My 2018 Infiniti Q70L and also my 2006 M45. We LOVE our Infinitis. We are apart of the Infiniti family. Also my daughter owns 2 a G37 and the QX 80. I also have 2 other family members that own Infiniti vehicles another Q70L and the QX60 so WE ARE DEFINITELY INFINITI

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DealerRater Sep 24, 2021

Best experience I have ever had buying a car. I absolutely love my infinity. Thank you Juan Batrex for making it happen!

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DealerRater Sep 3, 2021

This was the best infinti dealership ever this is my fourth infinti and by far it was the most simplest dealership that I deal with thanks Jessie 😊

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DealerRater Jul 23, 2021

I said it all previously.no need to repeat all that . I will defiantly be back for all my service needs Thank you. Warren Bettis.

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DealerRater Jun 8, 2021

My new car purchase experience was a great experience. My salesman was JONATHAN HOWARD. He is knowledgeable and professional. ASK FOR HIM WHEN YOU ARRIVE!

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DealerRater May 31, 2021

Excellent buying/leasing experience. Chan Nickerson is the best salesperson ever. I love my new InfinityQX50-2021! The atmosphere was very conducive to a buying experience!

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DealerRater May 30, 2021

The team at Infiniti of Mobile is just a breath of fresh air to deal with. They are always prompt, transparent and thorough! I strongly recommend doing business with them!

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DealerRater May 2, 2021

Beginning a new year and a new semester in college my 2017 Chevrolet Cruze had a random engine malfunction. After going to three local mechanic shops, I was told to bring the car to a Chevrolet dealership to see if they could fix it. Joe Bullard Chevrolet immediately worked my Cruze in to be inspected. The day after I was told the car was no longer drive-able. I came into the dealership the following day and met Mr. Drew Favors, the GM of sales, whom shook my hand and let me know they will take care of me and offered a ...

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DealerRater Apr 30, 2021

Excellent experience great service will come back whenever I need a car. Love my QX50 Infinity. I am happy to refer Infinity to my friends.Thanks Micah 👏

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DealerRater Apr 19, 2021

This was by far the BEST car buying experience ever! I called a dealer closer to home that offered another QX60, only to be told by the salesman that he didn’t feel like walking the lot in the rain. I then saw my car on the web and called. Thankfully Chan answered the phone. She made it wonderful, easy and fun! John was the Finance guy and it was very smooth and easy. I made a new friend and will recommend to all my friends on “this side of the pond”! Due to the weather I went to the ...

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DealerRater Apr 12, 2021

I was so impressed with the excellent service at Infiniti of Mobile. Chan was an absolute lifesaver and made buying a new car both fun and easy! Everyone here was so kind and dedicated to making my experience a positive one. I will definitely be back again for my next purchase!!

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Cars Apr 10, 2021

Everyone that I had contact with at the dealership were very knowledgeable, professional, patient, and kind. I would recommend this dealership to my friends and family

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DealerRater Mar 24, 2021

Infiniti of Mobile's service department is a cut above. From the Service Manager to the Service Advisors to the Porters. They are always helpful. Service with a smile

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DealerRater Mar 3, 2021

I drove over 300 miles to buy a new silverado from Joe Bullard Chevrolet. The entire time was professional and respected my time. There were no “dealer games” and I know I got a great price. I highly recommend doing business with this dealership.

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DealerRater Feb 26, 2021

I cannot say enough good things about this place! Elizabeth was so kind and so helpful from the start. I did not purchase my vehicle here I was just having it serviced but when I get ready to buy again I will DEFINITELY be back! She made it so easy for me the whole time. Great communication the entire time, customer service was above and beyond what I expected! They deserve your business absolutely.

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DealerRater Feb 1, 2021

I am always impressed by the attention to detail at Infiniti of Mobile! These guys are awesome! I would definitely recommend visiting them for all of your Infiniti service needs!

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DealerRater Sep 27, 2020

Honest, courteous and fair. I will be purchasing all of my vehicles In the future through the Bullard family. They make the car buying experience a pleasure.

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DealerRater Jul 7, 2020

I've been a customer there for over 20 years and never have been disappointed about anything. The service, atmosphere, and the people are simply fantastic....!!!! Krissy is always wonderful in taking care of things...

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Cars Jun 25, 2020

The service department is staffed with excellent well informed people. They explain the repairs in away a non mechanical person can understand. The eating area is spotless and I saw them come around and clean the entire area while we were there as the WHO suggest therefore you don’t feel uncomfortable waiting there. Christy is probably the best representative any company could have. She deserves a promotion

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DealerRater Jun 12, 2020

Rich Borden was/is top notch at his job. He was real yet professional. He was not reading from a "salesman" script. In other words he was very sincere in his efforts to get us in the vehicle that we desired. He was accurate with information and diligent in making the purchase process as smooth as possible. He made sure that my wife and I were totally satisfied with our purchase. He also made it very clear that he can be contacted if we had any further needs. Service beyond the sell! Thanks Rich! Job well done! Allister &...

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DealerRater Jun 6, 2020

Wonderful efficient service. Have been a customer for several years always satisfied with vehicle and customer care. Look forward to purchasing my next vehicle with Infiniti of Mobile!

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DealerRater Apr 26, 2020

Genuine concern & care for their customers. Chan made sure I got what I wanted. David worked some finance magic. We're Joe Bullard customers forever!

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DealerRater Mar 9, 2020

Yes, customer service is great and accommodating, however they're sooo far away... 3 hour round trip for me. Whenever possible I get simple routine service locally.

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DealerRater Dec 23, 2019

I cntacted Ms. Chan about a vehicle I was interested in. She had it ready for me to inspect when I got there. Very professional service.I bought the car on the spot and I absolutely love it! Peyton Tunstall

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DealerRater Jul 27, 2019

Infiniti of mobile is a great car dealership. Mr. Brandon was awesome at helping me get my family back on the road in another vehicle. I highly recommend Infiniti of mobile to anyone that’s looking for fast friendly service to fit your vehicle buying needs or services. Thanks Brandon an the Infiniti team for all there help.

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DealerRater Jul 13, 2019

Prior to purchasing my new 2019 INFINITI QX60, I previously owed two used INFINITI SUV’s. The first was certified and purchased years ago at another INFINITI dealership. The second used one was purchased at INFINITI of Mobile. I wasn't sure if I wanted a 3rd INFINITI, so I visited other luxury dealerships in the area. I was leaning towards an Acura MDX. However, I found myself at another INFINITI dealership but still unsure what I wanted. However, Rich Borden my sales consultant did an amazing job helping me make the right decision. I think I test drove 5 vehicles with ...

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DealerRater Jun 3, 2019

We enjoyed working with Brandon Catchot and love our new (to us). He was very helpful and professional. I recommend Brandon for your car shopping needs

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DealerRater May 23, 2019

Just purchased new Infiniti QX50. Could not be happier with the vehicle or the service. Mike McVay was wonderful. A great buying experience from start to finish. Joe Bullard and Mike McVay are a great combination that will have us coming back for years to come.

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DealerRater May 9, 2019

I gave you this rating, because it's TRUE. I received the best service ever. Courtney Mauldin and Stephen Samuel was kind, respectful and they truly cared about me as a person not just a customer.

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DealerRater May 5, 2019

Great place to buy a vehicle. Process was quick. Worked with me to get to the price I wanted. Friendly and professional group of people.

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DealerRater Apr 29, 2019

Brandon Catchot was amazing! I love my new Infiniti FX37. This is my second purchase from Joe Bullard Infiniti. Brandon was very professional & Friendly, he went above and beyond to help me! I have been with Joe Bullard since 2007 and I plan to stay with this dealership! Thanks Brandon!!!!!

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DealerRater Mar 12, 2019

This was probably our 5th vehicle to buy from Mike McVay! Every time it has been a very pleasant experience! I would also recommend Joe Bullard. The employees seem very happy and as a customer I could not be happier!!! 5??????????!

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DealerRater Mar 11, 2019

Shopped on cargurus.com for a new truck. Submitted an inquiry about a new Colorado. Sessions replied to my inquiry & I ended up buying within the week! Got a 2018 Colorado V6 with 2400 miles on it. (dealer loaner) Told Sessions, my salesman, the only thing disappointing about my experience was there were some scratches in the bed. Some all the way to the metal. Nothing was done about it. I touched them up myself with touch-up paint & covered them with a bed mat. That's the only "Ding" I have for an otherwise excellent experience. That's ...

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Cars Feb 27, 2019

I had a nice experience at JOE Bullard Infinity,saleperson,Brandon Catchot,best sale person in my book. He let me take my time,never rush me. The customer service is great. NICE SURROUNDING GREAT STAFF PEOPLE'S, I RECOMMEND THEM TO ALL WHO IS LOOKING FOR NEW AND USED CARS ETC. EXPECIALLY TO SEE BRANDON CATCHOT good people

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DealerRater Feb 26, 2019

This is my second purchase from Chan Nickerson and everything was great again, thank you! She even had the car delivered to my home in Florida!

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DealerRater Feb 4, 2019

We bought our Infiniti QX60 with Chan at the Mobile dealership. This was only the second car we have bought at a car dealership in 32 years of marriage, it was a wonderful experience Thanks to Chan! She is very honest, plays no car buying games and went above and beyond for us! Thanks so much!!

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DealerRater Jan 31, 2019

I recently purchased a used vehicle my wife found on their website. From the first moment we contacted the dealership we were treated like royalty. Most of the financing and paperwork was completed prior to arrival and they even delivered the vehicle almost two hours away in Florida that same evening. I would definitely recommend Infinity of Mobile and will visit them in the future.

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DealerRater Jan 20, 2019

Very professional and knowledgeable. Buying experience was great. Ron was very patient with me while I decided on the right car. Easy buying experience with no pressure

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DealerRater Jan 1, 2019

Chan Nickerson has to be the most professional car salesperson on the planet! We didn’t even plan on a purchase.... we were just looking and shopping. She asked what amenities I wanted up front, researched and found the car on the lot.. After driving it, she and the sales manager asked what needed to be done for us to take the car today.... and they met our needs! Although it was a busy Saturday, (last one of the year), Chan effortlessly made the wait more pleasant. She offered drinks, snacks and real conversation. Upon leaving, I knew I had ...

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DealerRater Dec 30, 2018

I have bought many vehicles but buying a new QX60 from Joe Bullard Infinity on Dec. 29, 2018 was the easiest and most pleasant experience. I was greeted by Sim Pettway who was friendly, knowledgeable, patient, and went above and beyond to be helpful.

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DealerRater Dec 25, 2018

I recently bought a new QX50 from Joe Bullard INFINITI in Mobile and I must say I think the staff was more excited for me than I was... kidding!!! ??🤗 I have been an Infiniti owner for the past 8 years and have become like family vwith the staff over there in the service department. I needed more room than my G37 had to offer and Sim was very thorough in helping me find EXACTLY what I needed to accommodate my new bundle of joy. I would recommend anyone to their sales and service team because once you come in, they make ...

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DealerRater Dec 3, 2018

If you are looking for an amazing experience buying a car......INFINITI of Mobile is the place to go! You will be treated as a top priority! Call Sim Pettaway for a great car buying experience! You won’t be disappointed!!!

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DealerRater Dec 1, 2018

Where other dealerships fall short, this dealership shines. You won’t be hassled or pressured one bit. Ron had extensive expertise of the vehicle selection and was excellent at showing them off. He took his time and the whole experience was great. Sean was also involved in the process and was awesome. There isn’t one thing I would change about this dealership. If you are interested in a car, check this dealership out.

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DealerRater Dec 1, 2018

Brandon came through for us again. We did not like a couple of things with the qx30 we just purchased. Brandon was able to get us into another qx30 that is the car we should have bought.All the options. We are now extremely satisfied with this one. Thanks again Brandon.

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DealerRater Nov 11, 2018

I have bought probably 25 to 30 vehicles in my life. I will have to say this time at Infiniti of Mobile was by far the easiest and most pleasant buying experience I ever had. We wanted a new SUV, but dreaded the hassle, trickery, and length of time that is the norm with car salesmen/women. We did some research on the internet, but kept delaying the face to face and even calling because of past experiences. We actually went to several dealerships after hours to avoid the hassle. I've always wondered why car buying is a headache? It shouldn'...

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DealerRater Nov 3, 2018

Brother Rich Borden was very courteous and professional. As former military soldiers he and I, we were taught to treat everyone with respect and dignity. Thank you sir, Airborne!!

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DealerRater Sep 24, 2018

Kristi has been amazing!! She's been very patient, helpful, and understanding. Very sweet staff in the service department. She listened to my needs and addressed them quickly.

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DealerRater Sep 19, 2018

Everyone was really nice and helpful. Very fast service. Also loved that they were playing Christian music. Great experience. I would highly recommend this dealership to anyone.

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DealerRater Sep 5, 2018

Superb experience! Our Sales Consultant Mr. Sim Pettway Jr was exceptional! He was very professional, kind and knowledgeable. When my husband and I entered the doors of INFINITI of Mobile we were warmly greeted by the Sales Manager Mr. David Lammons. We were very pleased with all of the associates that we came in contact with. Mr. Pettway made it very comfortable for us as he assisted us with figuring out which vehicle would be best suitable for us. After we made the decision to purchase our IFINITI, the Finance Manager Mr. Clarence Mullins made the paperwork effortless. Before we ...

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DealerRater Sep 3, 2018

Our experience with Brandon Catchot was exceptional! The entire process was flawless. The dealership sent a driver from Mobile to Pensacola with the paperwork to sign and the following day my BEAUTIFUL INFINITY was delivered! Easiest car I’ve ever purchased. Thank you for the professional, courteous service! Impressed! Kimberlee

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DealerRater Aug 8, 2018

Doug did an Excellent Job figuring out exactly what we wanted within our budget. Thanks for making our purchase a quick and painless process. We will be back!!!

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DealerRater Jul 30, 2018

Best Infiniti dealership in the south! Drove over from the coast worth the drive. Mr.McVay was very helpful and made our buying experience very easy and pleasant.

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DealerRater Jul 3, 2018

I felt more like family than a customer. Thanks Sean, Mike, Devin, and Pam. Love our new car. They gave me top dollar for my trade in. Easy to deal with.. This is my 3rd Infinity and I wouldn’t purchase it from anybody else. Go visit Joe Bullard Infinity and you will be glad you did.

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DealerRater Jun 17, 2018

Sim Pettway and the rest of the Mobile Infiniti staff were excellent! Mr. Pettway was very knowledgeable, patient, and eager to assist. The entire staff were exceptional with their customer service. Our experience was memorable and we plan to spread the word!

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DealerRater May 14, 2018

The sales staff at Bay Chevrolet is professional and works hard to find the vehicle to suit your needs. We purchased 2 new 2017 Traverses and have been extremely pleased with the whole buying experience. In the past, I had considered competing Chevrolet dealerships in our local area, but I am definitely sold on Bay Chevrolet!!! My last Traverse (a 2009) lasted over 207,000 miles. It was routinely serviced at Bay Chevrolet. The service department is also awesome!

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Cars Apr 29, 2018

Excellent people, inventory, and service. They care about and give back the community too. they make my auto shopping and maintenance pleasant. Customer for life.

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DealerRater Feb 25, 2018

MY WIFE AND I NEED A NEW CAR, AFTER RIDING THRU SEVERAL DEALERSHIPS, OUR FINAL STOP WAS BAY CHEVROLET. IM THE KIND OF GUY THAT I GO OFF IMPULSE, OR IF I SEE SOMETHING THAT CATCHES MY ATTENTION I WILL STOP AND CHECK IT OUT, WELL WE STOPPED AND INSTANTLY FELL IN LOVE WITH A 2017 CHEVY SPARK, BRAND NEW, NEVER SOLD, ALL HAD ALL THE BELLS AND WHISTLES THAT YOU BUY ON MORE EXPENSIVE CARS, MY SALESMAN MARCUS WASHINGTON WAS AT TRUE SALES PROFESSIONAL, NO HASSLES, NO PRESSURE, HE KNEW PRODUCT AND ADDRESSED ALL MY CONCERNS ESPECIALLY FINANCING, WELL NOT ...

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DealerRater Sep 12, 2017

We purchased a 2017 Chevrolet Equinox yesterday from Bay Chevrolet. We have bought many cars during our 57 year marriage, but have never been treated so well. From the first phone call to them to picking up the car was a great experience. They always returned my calls and a deal was made on the phone. When we arrived to pick it up, the atmosphere was friendly as well as professional. The car was ready and they explained everything to us so well. We are very happy with our purchase and would recommend Bay Chevrolet to everyone, as we intend to do. ...

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DealerRater Aug 24, 2017

I am a Chevy owner for life thanks to Bay Chevrolet. I live in VA and come to visit frequently. On my last visit my car was stolen and I need to buy a car to get home. The owner, salesman and staff worked with me to make it as painless as possible and even though I'm so far away they have worked with me every step of the way to get my tags... and every other detail I needed. I am the proud owner of a Chevy Equinox and LOVE IT!

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DealerRater Jun 22, 2017

Had to drive my QX56 over from Pensacola for a recall. They provided me with a brand new QX60 as a loaner, for about a week. This was very convenient and unexpected. The dealers in Pensacola would not give you a loaner. Victoria set up the appointment and followed up. She was so very professional and made you feel like family. Krissy was my service rep and, buddy, did she know her stuff. I complained about a bad alternator (new battery) and she knew exactly what was causing the alt to not charge the battery. Minimal fix! They were wonderful, ...

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DealerRater Jun 16, 2017

I have used Bay Chevrolet for approximately ten years and my car is treated as if it were one of the workers vehicles. I have never been sold anything I did not need. My concerns and/or fears have always been addressed in a professional, courteous, manner. The service manager, service writer and the technicians on "my" team deserve recognition for the way they treat customers.

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DealerRater Jun 4, 2017

I recently had an accident with my 2016 Equinox. Having purchased my vehicle from Bay Chevrolet I took it there for the repairs. I could not be more pleased with the work performed. My vehicle looks exactly like it did when it was purchased. Also their customer service is outstanding! Everyone is so friendly and always willing to do more than expected. I have also taken my Equinox to Bay Chevrolet for the routine oil changes and their service department has always been fantastic. Their prices are also great. I would definitely recommend Bay Chevrolet!

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DealerRater May 22, 2017

I recently got a 2015 Chevy Impala which I love from Bay and our sales man Samuel and other staff were extremely Friendly and professional. I had a great car shopping experience at Bay. I will continue to do my business at Bay Chevrolet for years to come.

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DealerRater May 10, 2017

Just purchased my 5th vehicle from Bay Chevrolet and each time have had excellent customer service. I would not trust any other place to buy from. Each transaction has been very easy, no pressure and hassle free.

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DealerRater Apr 23, 2017

I came into Bay Chevrolet to shop for a full size pick up that will tow my boat. They have really nice, clean cars and trucks at Bay Chevrolet. Jay Carter was my salesman. He was a real pleasure to work with. Jay showed several options and he was extremely attentive to my needs. He didn't try to pressure me into making an impulsive purchase. However, he did offer me a couple choices that would allow me to purchase a truck that day. He called the next day to thank me for shopping at Bay Chevrolet and he has ...

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DealerRater Apr 8, 2017

I love Bay Chevrolet! I have purchased 4 vehicles at Bay & the staff has always been professional, friendly & trustworthy. I will always buy from Bay!

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DealerRater Mar 8, 2017

I sent my wife to get our 2014 Equinox serviced. She had a wonderful experience. Myra in the service department made her feel comfortable. The service was prompt and efficient. She and I will continue to rely on Bay Chevrolet to take care of our car.

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DealerRater Mar 6, 2017

Recently, I had a warning light activated on my SUV. I immediately drove to Bay Chevrolet and met with Jeff, the Service writer. Quickly, my problem was identified and Jeff explained the problem and associate costs. These cost were very reasonable and my car was quickly repaired. I have bought several cars from Bay Chevrolet and I have always felt that I received a fair sales price. However, the Service Department (Jeff and Mark) are outstanding. The cost of my repairs have been reasonable and my cars have been repaired quickly. As far as I am concerned, Bay Chevrolet is ...

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DealerRater Mar 1, 2017

I had to bring my car in for a check engine light and Mark took excellent care of me. He kept me updated on the process of repairing my vehicle and explained everything to me. I knew my vehicle was in good hands with him! I highly recommend anyone taking their vehicle to him at Bay Chevrolet.

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DealerRater Feb 28, 2017

I bought my HHR from Bay 8 years ago and I've never had remorse about the deal When I came in for service on my brakes last week I was immediately greeted by the friendly smile of Myla one of Bay's service managers. I handed over my keys, got a ride to work and in 30 minutes was called with the diagnosis - I needed new rotors. Two hours later my car was ready. Although I didn't have it with me, Bay applied a coupon to my bill and saved me about $50! My HHR rides as smooth as silk ...

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DealerRater Feb 28, 2017

I would never consider buying a car anywhere else! My husband and I have bought over 10 vehicles from Bay over the past 10 years and have been treated like VIPs every single time without fail. The pricing is always right on the vehicle and they go over and beyond to find exactly what we are looking for. Look no further than Bay Chevrolet for your new purchase!!

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DealerRater Dec 1, 2015

Simply wanted to take this opportunity to say Thank You!! Bay Chevrolet's staff was simply wonderful to us. They explained everything thoroughly. Very impressed with Stephen's knowledge of the vehicles and their technology. We are completely satisfied. Praise God for You!!

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DealerRater Oct 31, 2015

I called the dealership looking for a very specific car. Ken Hofmann the salesman returned my call, we had an in depth conversation about what I wanted. He located it out of state, called me back within a few hours and gave me the details of two different cars and prices of each with a description of features on each. I made my choice and within a week I drove off the lot with the perfect car. The experience was fast, easy, and all associates where profession, courteous, and very helpful. This is the third infinity I have purchased from ...

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DealerRater Oct 13, 2015

This was the easiest car buying experience I have ever had. Craig Fraser was very easy to work with and very knowledgeable. All the staff we dealt with were very nice and professional. We will definitely come back to this dealership for future purchases.

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DealerRater Sep 3, 2015

I've been looking at Infiniti for over a year now. I was there last year around this time and came back cause I love Infiniti so much I decide to trade in my Lexus GS. Last year Tundy Johnson help me and she was so friendly so I came back. This time Mr. Ken Hofman helped us and he was such a pleasure to deal with. Very nice and quick to answer everything we ask. He let us test drive one of the car and when we returned he had another set of key already guessing what we would ...

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DealerRater Aug 30, 2015

We just purchased our third infiniti in 23 years. I am always particular in the model I want, and I don't mind waiting for the right one.. Mike McVay was persistant, and efficient, and found the one I wanted. Clarence was amazing with the paper trail and I'm sure made our purchasing timely. And thanks to Robert for holding on to my car while I returning from a trip. Thanks to all! Cammie Israel

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DealerRater Aug 24, 2015

We have just purchased our 3rd Infiniti from Infiniti of Mobile in the last 15 years. This one is a 2015 Q70 and we love it! We have always purchased from Mike McVay who is a great salesperson. He does not pressure you but answers all your questions and concerns. For the last 15 years, we have always used this dealership to service our cars and have found their service to be outstanding. Krissy helped us the last time we had service and she did a great job as well.

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DealerRater Aug 12, 2015

Ken made purchasing my Q X60 an easy and enjoyable experience I would highly recommend Ken to all my friends, He was very knowledgeable with the product that he sales.

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DealerRater Jul 18, 2015

After months of searching for a CPO white Infiniti convertible I found one on the Joe Bullard website very late on a Thursday afternoon. I am 4 hours away from this dealership so I called to verify availability and spoke with Craig Fraser. Craig was very helpful in answering my questions. He actually did a walk around of the car while I was speaking to him. We made a preliminary deal over the phone and I drove to Mobile from Atlanta the next morning to purchase the vehicle. On the way down I received a text from Craig saying that they ...

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DealerRater Jul 14, 2015

This was my first time buying a car and I could not have been more pleased with my experience at Joe Bullard and with my sales rep Craig Fraser. I scheduled a test drive online and when I arrived at the dealership Craig walked right up to me and was ready to show me the car. He was not pushy or aggressive. I received a thank you email the same day as I test drove the car. When I returned to Joe Bullard to purchase the car I was not only met at the door by Craig, but his boss. ...

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DealerRater Jun 22, 2015

I recently purchased a used 2004 GMC Envoy XL from this dealership and they treated me like I was purchasing a brand new luxury car from them instead. They were professional, courteous, and accommodating throughout the entire process. They even went above and beyond and replaced key suspension parts for me at no extra cost! They have definitely earned my family's business for life!

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DealerRater Apr 29, 2015

This is my second vehicle I have purchased, I was worried because car salesman have always tried to screw me over so I was apprehensive. Craig made me feel at ease and let me know from the beginning he was working for me and trying to get me the best deal possible he is the best salesman I have ever dealt with no matter what I have purchased. I recommend Infiniti of Mobile to anyone looking for any vehicle the have the best staff and service around!

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DealerRater Apr 28, 2015

My family is on our 3rd Infiniti, most recent purchase is our beautiful QX60. Mike McVay has sold all 3 of the vehicles to our Family. Mike McVay is what the "Bullard Experience" is ALL about!!! His professionalism and customer service is second to NONE! I can tell you he makes the "buying experience" complete with his knowledge of his product line, and the desire to deliver complete customer satisfaction in the product you are purchasing..... I call that "CHARACTER". Mike is like family to us, and if we need a vehicle, he is the ...

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DealerRater Feb 24, 2015

I was driving down Airport Blvd one afternoon and the prettiest SUV was in front of me .I didn't know what it was but made sure to get up beside it to see. MY husband was in his car behind me as we were headed to look at a new Tahoe . I called him on his cell and ask him to get in front of me to see this SUV. The next day I went to The Infiniti dealership. Never been there before. I was greeted by Ron Johnson .Ron is knowledgeable and very pleasant .. He answered all my ...

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Cars Jun 3, 2022

Mike McVay and all the staff at the dealership were very helpful. We were going to order an Escalade but the Infiniti was an excellent option and in stock. We are very pleased.

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Cars May 12, 2022

Chan and Elizabeth are great assets to Infiniti of Mobile! They both are a great team and make all your needs priority! I have been to this location multiple times and feel I am part of the Infiniti family! Thanks Elizabeth and Chan for always making me feel like I am a priority.

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DealerRater May 10, 2022

Employees courteous, knowledgeable, and willing to help customers understand their service needs, They provide timely service and the vehicles are cleaned before returning to the customers.

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Cars Mar 20, 2022

Michael and the service team are always honest and a pleasure to deal with! I highly recommend Infiniti of Mobile for all of your automotive needs!

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DealerRater Mar 11, 2022

Chan made the buying process easy. From the moment we meet she was all smiles and made my family feel comfortable. Great customer service from everyone we dealt with. I love my new Infiniti!!

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DealerRater Mar 10, 2022

Mr. McVay at Mobile Infiniti dealership was wonderful. He wasn’t pushy like most sales men can be and was very patient. I called him several times looking for a certain car and he went out of his way to make sure that car was there at the dealership for me to see it in person. I didn’t get that car that day but chose another one and he was always very patient and polite and helped me find the car I really wanted and was the best fit for me. Thank you so much. I would definitely go ...

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DealerRater Jan 29, 2022

I was welcomed upon my arrival and received quick, quality service. My car was returned to me clean and work was completed as requested.

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DealerRater Jan 23, 2022

This dealership has an amazing team! They are always a pleasure to deal with! I have complete confidence in the services they provide.

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DealerRater Jan 14, 2022

One word...Chan. She is a wonderful asset to Joe Bullard Infiniti. She definitely made my car buying experience amazing.

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DealerRater Jan 6, 2022

Great. The whole experience was really great. Could not have been any better. Very happy

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DealerRater Dec 7, 2021

They take very good care of my wife qx 80 always timely and precise we are very pleased with the service

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DealerRater Nov 19, 2021

Mike was great to deal with. First Infiniti and happy with the experience so far.

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DealerRater Nov 12, 2021

Omg!!! I’m so Excited with my new Infiniti SUV, The process was so easy and timing was perfect!!! Awesome customer Service, Thanks to Juan!! He also stayed in contact, as well as kept me informed!! Most importantly, Greeted me before I could get completely out of the car!! I love my Truck❤️ And all the Bonuses that come with it!!! Mobile, AL Store that is!!! Stop by, you will not be disappointed🤝‼️

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DealerRater Nov 10, 2021

Great great great great great great great great great great great great great great great

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DealerRater Oct 29, 2021

Infiniti of Mobile has the best service Dept with whom I’ve ever dealt. Elizabeth Pulliam is the best service consultant around in my opinion.

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Cars Sep 27, 2021