Service Business Development Coordinator

Joe Bullard Automotive is looking for a Service Business Development Center Coordinator to assist in the processes of fixed operations at our Joe Bullard (Store Location)

About Service Business Development Coordinators

The efforts of Joe Bullard’s Business Development Center seek to maximize the effectiveness and profitability of service and marketing efforts. We use effective communication and service skills daily on the “front lines” of Joe Bullard Automotive to ensure every client’s interaction with the dealership is as satisfactory as possible. Working closely with our Service Advisors, the Business Development team strives to assist clients in service needs and questions about brand-specific issues.

The Business Development Center is an excellent department to get a full view of life in a dealership, as we have been and are involved in the working knowledge of almost every department.

Essential Functions:

· Answering every call with a helpful, enthusiastic demeanor

· Schedule service appointments and answering/fielding client calls

· Communicate with management, service advisors, and team

· Maintaining communication with client during the entire service experience

· Complete all daily tasks exercising time management, efficiency, and organization

· Perform additional tasks assigned by the Service BDC Manager

· Supporting all online clients by setting up appointments and answering all inquires

· Commitment to gaining in-depth knowledge of clients, vehicles, and inner workings of the dealer brand

· Understand and process general components and service intervals of the vehicles

· Following-up with clients to confirm their satisfaction and generating new client leaks

· Cross train on different dealer brands

Qualifications:

· Exceptional customer service

· Demonstrate ability to multi-task and adhere to deadlines

· Strong communication and listening skills

· Positive energy

· Motivated/driven to learn and grow (“self-motivated”)

· Willingness and personality to work in a team environment

· Ability to adapt in a fast pace/always changing environment

· Flexibility in working weekends/Flexibility in working hours during weekdays

· Desire in developing relationships with clients and team

· Knowledge in Microsoft Office

· Excellent verbal and written communication and presentation skills

· Computer and internet proficiency

Apply Now